CONTACT US
If you have any questions regarding our website or services, please do not hesitate to contact us. We value your feedback and are always happy to assist you.
Get in Touch
Email: contact@dailychemist.com
Complaints
We take customer satisfaction seriously. We aim to acknowledge all formal written complaints within two working days of receiving them and to provide a full response within five working days.
To lodge a formal complaint, please send an email to: contact@dailychemist.com
Privacy
Your data and order history are treated with strict confidentiality. Access is restricted to authorized personnel and necessary partners (such as doctors and pharmacies) required to fulfill your order. We will never disclose this data unless legally obliged to do so.
For full details on how we protect your data, please refer to our Privacy Policy.
Return & Cancellation Policy
Returns For reasons of safety and hygiene, medicines cannot be returned once they have been dispatched. Because dispensed medicines cannot be reused, we are unable to process refunds on medication once it has left the partner pharmacy.
Cancellations You can cancel an order for medicines up until the point when your order is dispatched. To cancel, please email us immediately at contact@dailychemist.com.